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Your project stakeholders want to receive information about the project's status.

You provide regular information to stakeholders by way of:

When you provide first-hand information ensure quality of:

  • telephone calls
  • correspondence
  • meetings
  • presentations

When you provide second-hand information ensure quality of:

  • downloads
  • websites

In your communications make sure that you talk to people and not about people.

Remember Socrates' sieves of effective communication and always check for:

  • relevance
  • truth
  • quality

You, as project manager, are responsible for all aspects of information transfer and communication. The only exception is information transfer and communication within the line organisation, where you can only provide advice and recommendations.