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You manage your priorities with the help of

  • a relevance matrix to ascertain order of urgency and the
  • Eisenhower principle [33], which involves categorisation as "important" and "urgent".

When you have set your priorities, work on your tasks as follows according to their priority:

1. High urgency and high importance
Focus on the task and be consistent, concentrate on what you are doing and don't let people interrupt you. Use all available information sources and, naturally, the 80/20 rule.

2. High urgency and low importance
Ask other people to provide their competence by delegating and making your supporters successful.

3. Low urgency and high importance
Remember to use your hold file. Often, these tasks cannot be finalised, perhaps because they are routine activities, because you need additional input or because you have more urgent tasks to work on.

4. Low urgency and low importance
Don't work on these tasks, discard them! And if the task's priority should change, it will cross your desk again and you can process it then. So don't hold back on discarding tasks and don't worry about it.